Direct Contact with Your Hosts
Or simply use our contact form
Do you have questions about our holiday apartments or your booking in Heiligenhafen? Write to us!
Personal service and a direct, trusting relationship with our guests are our top priorities as private landlords. If you have questions about the detailed booking conditions of our three privately managed holiday accommodations Ostsee-Loge, Ostseepanorama, or Ostseeglück on the Steinwarder in Heiligenhafen, need support with your individual holiday planning, or desire a customized offer for your next Baltic Sea vacation, you can contact us at any time. As your hosts, the Kuhse family, we are happy to personally help make your stay in the beautiful Baltic Sea spa town of Heiligenhafen as pleasant, relaxing, and uncomplicated as possible. We know our apartments on the Steinwarder down to the smallest detail and can provide you with precise information on all amenities.
Simply use our quick online contact form on this page to send us a non-binding message – we check every request immediately and usually get back to you within a few hours. Alternatively, for urgent matters regarding your booking, the exact amenities of the apartments, parking facilities for cars and e-bikes, or for personal leisure tips in the Ostholstein region, we are also available by email or directly via WhatsApp. Whether it's about the optimal bed arrangement for families, accessibility, using the elevator in the building, or reaching the Aktiv-Hus: we answer every question honestly and transparently so that everything is perfectly prepared for your arrival. Especially for guests traveling to Heiligenhafen for the first time, we gladly take the time for a detailed consultation by phone or message.
Are you planning a longer relaxing holiday outside the peak season or would you like to spend a spontaneous last-minute weekend on the Baltic coast? We always have an open ear for special requests of all kinds. Our goal is to make you feel completely comfortable and well looked after from the first moment of contact until your departure. Simply write us your desired travel dates, the number of people traveling with you, and your personal preferences for your Baltic Sea holiday. We look forward to hearing from you and welcoming you as guests right on the beach in Heiligenhafen very soon! Whether you are traveling with small children and need a high chair, or you are looking for the best view of the Baltic Sea – together we will find the perfect apartment for your needs.
If you have any questions during the booking process on our website about the exclusive advantages of booking directly or the payment processes, we are also happy to help. Our booking system offers a secure, encrypted process so that you can plan your holiday completely carefree. By contacting us directly, you also save yourself unnecessary booking fees from large portals. Benefit from the best conditions and flexible communication from person to person. We are proud to have hosted satisfied regular guests in our modernized accommodations for many years and are very happy about every new inquiry for unforgettable holidays by the sea!