Yes, definitely. When you book directly via our official website, you save on the service fees and commissions of large booking portals, which often amount to 10-15%. We pass this price advantage directly to you. Furthermore, we guarantee the most personal service and full transparency: our prices already include electricity, water, and heating costs.

To make your arrival easier, we offer optional linen packages for €15 per person (includes made-up beds and a set of towels). You can add these during the booking process. The Ostseecard (tourist tax) is a mandatory fee by the city. It offers great value, such as free beach access and discounts at local attractions like the Aktiv-Hus or public transport.

Check-in is regularly available from 3:00 PM. Check-out should be completed by 10:00 AM on your departure day. If you require an early check-in, please contact us 1-2 days before arrival. If the apartment was not occupied the night before, we are happy to grant earlier access. For late arrivals, we use a secure key-safe system.

We value a hassle-free arrival. Key handover is either personal or contactless via a safe at the property. A major advantage of our apartments on the Steinwarder is accessibility: the building features a modern elevator. This allows you and your luggage to reach your floor without climbing stairs—ideal for seniors or families.

Absolutely. Every holiday apartment comes with its own designated, free parking space directly at the house. For guests exploring the region by bike, we provide secure storage facilities on-site. This ensures your high-quality bicycles or e-bikes are well-protected during your stay.

Our location on the Steinwarder is prime: the sandy beach and the Baltic Sea are only 80 to 150 meters away. A seasonal bakery for fresh morning rolls is almost right outside your door. A beautiful stroll along the promenade leads you to the historic town center and the fishing harbor in about 15-25 minutes.

Yes, fast fiber-optic WiFi is available in all apartments free of charge. While we don't have private charging stations at the house yet, the local infrastructure is excellent. Public charging stations are within walking distance at the Aktiv-Hus and the central parking areas by the Binnensee lake.

Our kitchens are fully equipped for self-catering, featuring coffee machines, toasters, dishwashers, and ovens. For families, we are happy to provide a travel cot free of charge upon request. High chairs are also available by arrangement—please let us know when booking.

Yes, the building offers communal washing machines and dryers. These can be used by all guests for a small fee (coin-operated). This is especially convenient for longer stays or family holidays by the sea.

To ensure the highest hygiene standards, all our apartments are strictly non-smoking. Furthermore, we do not allow pets to accommodate guests with allergies. This guarantees a clean and low-allergen environment for everyone, especially children and sensitive travelers.

Heiligenhafen offers great alternatives even when the sun isn't shining. The Aktiv-Hus nearby features the "Treasure Island" indoor playground and a spacious spa/sauna area. The "Baltic Sea World" (Ostsee-Erlebniswelt) in Klaustorf is also a fantastic destination for the whole family, just a few minutes away by car.