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Privacy Policy & Data Protection

Protecting your personal data when booking our holiday apartments in Heiligenhafen is of utmost importance to us. We consciously refrain from using advertising, profiling, or tracking cookies that require consent. This declaration informs you transparently about how we handle and process personal data.

1. Data Controller

The party responsible for data processing on this website is:

HEILIGENHAFEN-FEWOS

Owner: Leif Kuhse

Seepark 3
23774 Heiligenhafen
Germany

E-Mail: info@heiligenhafen-fewos.com

Phone / WhatsApp: +49 (0) 151 20285152


2. Data Collection, Cookies & Web Analytics

2.1 Server Log Files

When you visit our website, our hosting provider automatically collects and stores technical details in server log files. This includes:

  • Browser type and version
  • Operating system used
  • Referrer URL (the previously visited website)
  • Host name and IP address of the accessing device
  • Date and time of the server request
Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in technical stability and security).

2.2 Cookies (No Tracking Cookies Used)

We deliberately refrain from using marketing, advertising, or cross-site tracking cookies. We exclusively use technically necessary cookies required for basic website operation and the execution of booking procedures (such as maintaining session states in the booking calendar).

Legal basis: Sec. 25 (2) No. 2 TDDDG in conjunction with Art. 6 (1) lit. f GDPR. A cookie consent banner is legally not required.

2.3 Privacy-Friendly Web Analytics (Cookieless)

To monitor reach, measure performance, and detect technical errors, we use privacy-compliant analytics tools that operate completely without cookies and do not track users across websites:

  • Umami Analytics: A self-hosted, open-source analytics software operated on our own private server in Germany. No personal data is stored. IP addresses are processed in strictly anonymized form. No data is transferred to external third parties.
  • Ahrefs Web Analytics: Provided by Ahrefs Pte. Ltd. (Singapore). This service operates without cookies or local storage, compiling anonymized statistical aggregates of page impressions and bot traffic.
Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in anonymized statistical analysis).

2.4 Content Delivery Network & Performance (Cloudflare & Cloudinary)

To ensure fast, reliable delivery and optimization of media assets, we utilize services provided by Cloudflare (Cloudflare Inc., USA) and Cloudinary (Cloudinary Ltd., UK). When fetching these assets, your IP address is transmitted to their servers for technical reasons.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest in security and performance).

2.5 Contact Options (E-Mail & WhatsApp)

When you contact us via e-mail or through our integrated WhatsApp button, your submitted details (including name and telephone number) are stored to process the reservation inquiry. When using WhatsApp, processing is handled by Meta Platforms Ireland Ltd. Usage is voluntary; you may contact us via standard e-mail or telephone at any time.

Legal basis: Art. 6 (1) lit. b GDPR (contract fulfillment / pre-contractual measures) or Art. 6 (1) lit. f GDPR.

3. Live Webcam & YouTube Integration

3.1 Operation of the Live Webcam

To visually display current weather and wave conditions at the Steinwarder for tourism purposes, we operate a live weather camera. Mounted at an elevation of over 20 meters, it displays exclusively a panoramic view. The technical setup ensures that neither individuals nor license plates are identifiable. No personal image data is collected or stored.

Legal basis: Art. 6 (1) lit. f GDPR (legitimate interest).

3.2 YouTube (2-Click Solution & Privacy-Enhanced Mode)

The webcam live stream and time-lapse videos are delivered via YouTube (Google Ireland Limited). To protect your privacy, embedded videos only load after an active click on the video preview (2-click procedure). A connection to Google's servers is established only upon this interaction.

Legal basis: Art. 6 (1) lit. f GDPR.

4. Booking System (Lodgify) & Payments

Booking Platform (Lodgify)

We use the property management software Lodgify (Codebay Solutions Ltd., Barcelona, Spain) to process online reservations and bookings. Your provided booking details (name, address, e-mail, phone number, and rental period) are securely processed to fulfill the accommodation contract.

  • Purpose: Reservation management and contractual fulfillment.
  • Data Processing Agreement: We have concluded a Data Processing Agreement (DPA) with Lodgify in accordance with Art. 28 GDPR.

Payment Processing (Stripe)

For secure online payments (Visa, Mastercard, Apple Pay, Google Pay, SEPA), we use the payment service provider Stripe Payments Europe Ltd. (Dublin, Ireland). Transaction details are transmitted to Stripe solely for payment execution pursuant to Art. 6 (1) lit. b GDPR.


5. Your Rights as a Data Subject

Under the GDPR, you have the following rights at any time and free of charge regarding your personal records:

Access Art. 15
Rectification Art. 16
Erasure Art. 17
Restriction Art. 18
Portability Art. 20
Objection Art. 21

6. Withdrawal & Right to Lodge a Complaint

Withdrawal: You may revoke previously granted consent to data processing at any time with effect for the future.

Right to lodge a complaint: In the event of data privacy violations under the GDPR, you have the right to lodge an official complaint with a competent supervisory authority.

Note: Our Terms & Conditions, Legal Notice, and Privacy Policy are legally binding in their original German version. English translations are provided purely for your convenience.